Clock ticking for private garbage collector to clean up its act – The Globe and Mail

Yes, its from Toronto. But it is still an entertaining read on a City’s outsourcing problems.

If we can’t get customer service standards up to where we’d like them to be, it’s going to be more difficult to make the case for further privatization.

via Clock ticking for private garbage collector to clean up its act – The Globe and Mail.

The related stories are just as good and worth the click-through.